Embracing Accessibility in Commercial Design: A Guide for Landlords
As of March 20, 2025, landlords across Canada must comply with the new CAN/ASC - EN 301 549:2024 standard, which sets forth essential accessibility requirements for Information and Communication Technology (ICT) products and services. This standard is a significant step towards inclusivity, aiming to eliminate barriers for individuals with disabilities by ensuring that all technologies—ranging from websites to hardware—are accessible to everyone ([Accessibility Standards Canada](https://www.accessibilitycanada.ca)).
To retrofit existing commercial spaces for compliance, landlords can leverage innovative technologies such as indoor navigation beacons that provide audio guidance in complex environments. Additionally, incorporating adjustable furniture and assistive devices can create a comfortable and accommodating atmosphere for all tenants. Prioritizing inclusive design principles—like ensuring ample maneuvering space and integrating adaptive furniture—will not only meet legal standards, such as the Accessibility for Ontarians with Disabilities Act (AODA), but also foster environments that benefit all users.
By adopting these strategies, landlords can create functional and aesthetically pleasing spaces that reflect their commitment to accessibility and inclusivity. Let’s work together to transform your commercial space into a welcoming environment for everyone!